In this month’s newsletter we’re focussing on the role of managers in supporting the development of QI projects within their services. If you’re not a manager though, do read on as you should get a clearer idea of what QI support you can expect from managers and from other leaders in your service.
This month’s QI learning event (more about this later in the newsletter) brought together a range of staff, service users and carers from across the Trust. Over the course of the day some delegates heard about the QI model for improvement for the first time; some had the germ of an idea for a QI project they wanted to explore, while others were there to share the success of QI projects they’d been involved in. These project teams had achieved, sustained, and often surpassed the original improvement goal they originally set for themselves.
Taking the opportunity to learn from one another One of the most frequent comments we get from staff who attend our Bitesize QI training sessions is, “It’s great to see examples of successful QI projects, and to learn from others.” This month’s applications have opened for two fantastic opportunities to learn from others. The Spring Learning Event on April 2, and Wave 2 of the Improvement Coach Development Programme.
Wow! January has almost been and gone already in what seems like the blink of an eye. Some of you will be resolutely sticking to the New Year’s resolutions you made at the start of the month, while others will have decided for better or worse to abandon them. Can we suggest that you make a resolution to involve service users and carers in your QI projects where at all possible? Did you know there is now a cohort of service users and carers that have received QI training and are ready and willing to be involved in your projects? More details later in this newsletter.