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Wow! January has almost been and gone already in what seems like the blink of an eye. Some of you will be resolutely sticking to the New Year’s resolutions you made at the start of the month, while others will have decided for better or worse to abandon them. Can we suggest that you make a resolution to involve service users and carers in your QI projects where at all possible? Did you know there is now a cohort of service users and carers that have received QI training and are ready and willing to be involved in your projects? More details later in this newsletter.

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20th December 2018

In November we celebrated one year of QI and we have not slowed down since then. The amount of active, improving or completed QI projects continues to grow. More staff (and service users) have undertaken intensive QI training (more on this below), and following the annual visit from the Institute for Healthcare Improvement (IHI), our QI partners, plans for the next year are falling into place.

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23rd November 2018

This month we celebrate one year of CNWL's Quality Improvement Programme. Dr Con Kelly, Medical Director reflects on the positive impact of QI

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October has seen the continuation of some glorious autumnal weather, providing perfect harvesting conditions, the theme of this month’s newsletter. In CNWL Quality Improvement has continued to grow, as a consequence of being nurtured and tended to by staff and service users, in collaboration with IHI our QI partners. Consequently we are beginning to reap the benefits as evidenced by projects such as those in Milton Keynes (see article below).

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The scorching summer has (at least so far) been replaced by a not-half-bad autumn. This month QI in CNWL has gathered momentum; we had a stall at this year’s AGM, a sizeable QI Learning Event, piloting of bespoke QI training delivered by and for patients and carers, completion of a toolkit on how to involve patients and carers in QI projects, and finally a virtual workshop ‘attended’ by 30 fortunate staff members selected for the Improvement Coach Development Programme. They will then have face-to-face training on 26 to 28 September. Phew- what a month!

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