Gareth Turner, Therapy Lead at Rapid Access Services in Camden, and his team led a quality improvement project to improve discharge summaries.
A discharge summary is a letter given to a patient when they are discharged and it includes a summary of their care and treatment and helps to improve the patient experience and continuity of care.
The team in Camden set a target to complete 75% of summaries within two days. They hope to increase this target to 95%.
Find out how they achieve this by watching our short film. You can find the film just below this article.