In December, 30 trainee Improvement Coaches came together for the second series of three-day workshops for the Improvement Coach Professional Development Programme.
During the workshops delegates fed-back on progress of the QI projects they are currently coaching. Among other things, they also collectively wrestled with control charts, learned how to develop change ideas, and worked on how to assess the readiness of ideas for rapid expansion and spread.
At the end of the final day of this intensive but enjoyable programme, delegates were presented with certificates to the accompaniment of a song of their choosing.
QI coaches will come together throughout the year at Improvement Coach forums to share learning and collectively build their QI knowledge.