Online QI training

Quality Improvement training now available online for all CNWL staff

Institute for Healthcare Improvement- Open School

IHI Open School Quality Improvement (QI) training is now available to all staff across CNWL.

The IHI Open School offers online training for you to develop your skills to run a QI project and be part of a project team. 

You should start your QI training by completing the Improvement Capability Modules (QI101 – QI105), as shown below. Completing additional module Q201 : Planning for Spread will give you a certificate in Quality Improvement.

Improvement Capability                                                                                              

QI 101 : Introduction to Health Care Improvement
QI 102 : How to Improve with the Model for Improvement
QI 103 : Testing and Measuring Changes with PDSA Cycles
QI 104 : Interpreting Data: Run Charts, Control Charts and Other Measurement Tools
QI 105 : Leading Quality Improvement

It will take you approximately 80 mins to complete each module and you will receive a certificate at the end of each module

To start your IHI Open School training go to IHI Open School, click on 'log in / register' and follow the instruction under 'create an account'.

Please remember to use your CNWL e-mail account to register on the IHI Open School website. Your account should be activated within two working days. 

Once you have registered and created an account, please send an email to so that the QI Team can assign your IHI registration to the CNWL account.  This will ensure that you have free access to the online training.


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